Lodge Manager

Position: Lodge Manager

Company: Career Wings

Location: Guwahati, Assam (On-site)

A Lodge Manager is responsible for the overall day-to-day operations of a lodge, including guest services, room management, staff supervision, housekeeping, bookings, and maintaining service standards.

Key Responsibilities

Manage daily lodge operations and ensure smooth functioning.

Handle guest check-in, check-out, reservations and inquiries.

Supervise housekeeping, front-office and support staff.

Ensure rooms and common areas are clean and well maintained.

Handle guest complaints and resolve issues professionally.

Monitor bookings, occupancy and room availability.

Manage cash, billing and basic financial records.

Maintain inventory of housekeeping and lodge supplies.

Coordinate maintenance and repair work when required.

Ensure safety, security and hygiene standards are followed.

Train and supervise staff to maintain good customer service.

Prepare daily operational reports for management.

Required Skills

Good communication and interpersonal skills.

Strong customer-service skills.

Staff handling and leadership ability.

Basic computer and billing knowledge.

Problem-solving and decision-making skills.

Ability to work flexible hours and handle pressure.

Previous experience in hotel, lodge, guest house or hospitality operations is preferred

Key Responsibilities:

• Execute assigned duties and key operational goals.
• Collaborate with team members and report progress.
• Ensure compliance with quality and project standards.

Requirements & Qualifications:

• 1+ years relevant experience required
• Qualification: Graduate / Bachelor's Degree
• Relevant domain knowledge

Required Skills: General

Experience: 1 - 2 Years

Application Process: Apply directly through Career Wings Guwahati Verified Job Portal for instant recruiter review and interview scheduling.