Key Account Executive
Job Description & Qualifications
Position: Key Account Executive
Company: Career Wings
Location: Guwahati, Assam (On-site)
A Key Account Executive is responsible for managing important clients, maintaining strong business relationships, ensuring customer satisfaction, and supporting sales and revenue growth. The role involves regular client communication, order coordination, issue resolution, and identifying opportunities to increase business from existing accounts.
Key Responsibilities
Manage and maintain relationships with key clients.
Understand client requirements and provide suitable solutions.
Handle client queries, complaints, and service-related issues.
Coordinate with sales, operations, accounts, and other internal teams.
Follow up on orders, deliveries, payments, and client requirements.
Prepare quotations, proposals, reports, and account-related documents.
Monitor sales performance and achieve assigned revenue targets.
Identify opportunities for repeat business and upselling.
Conduct regular client follow-ups and meetings.
Maintain accurate records of client interactions and transactions.
Track competitor activities and market trends.
Ensure timely resolution of customer concerns and maintain high customer satisfaction.
Requirements
Graduate in any discipline; MBA/PGDM in Sales or Marketing is an advantage.
Good communication and negotiation skills.
Strong relationship-management and customer-handling abilities.
Basic knowledge of MS Office/CRM software.
Sales or client-handling experience is preferred.
Key Responsibilities:
- Execute assigned duties and key operational goals.
- Collaborate with team members and report progress.
- Ensure compliance with quality and project standards.
Requirements & Qualifications:
- 1+ years relevant experience required
- Qualification: Graduate / Bachelor's Degree
- Relevant domain knowledge
Required Skills: General
Experience: 1 - 3 Years
Application Process: Apply directly through Career Wings Guwahati Verified Job Portal for instant recruiter review and interview scheduling.