Guest Relationship Executive (GRE)

Position: Guest Relationship Executive (GRE)

Company: Career Wings

Location: Guwahati, Assam (On-site)

A Guest Relation Executive is responsible for welcoming and assisting customers/guests, ensuring a positive experience, handling inquiries, and maintaining professional relationships with clients.

Key Responsibilities

Welcome and greet guests/customers professionally.

Handle customer inquiries and provide accurate information.

Maintain guest records and appointments.

Coordinate with different departments to ensure smooth service.

Handle customer complaints and provide appropriate solutions.

Follow up with clients for feedback and service satisfaction.

Maintain a professional appearance and positive attitude.

Assist with front desk and reception-related duties.

Ensure excellent customer service at all times.

Required Skills

Good communication and interpersonal skills.

Pleasant personality and professional appearance.

Customer service skills.

Basic computer knowledge.

Ability to handle guests politely and professionally.

Problem-solving and coordination skills.

Qualification

HS Pass / Graduate

Experience

Freshers and experienced candidates can apply.

Key Responsibilities:

• Execute assigned duties and key operational goals.
• Collaborate with team members and report progress.
• Ensure compliance with quality and project standards.

Requirements & Qualifications:

• 0+ years relevant experience required
• Qualification: 12th Pass / Higher Secondary (10+2 / HS)
• Relevant domain knowledge

Required Skills: General

Experience: 0 - 1 Years

Application Process: Apply directly through Career Wings Guwahati Verified Job Portal for instant recruiter review and interview scheduling.