Restaurant Supervisor

A Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, managing staff, maintaining hygiene standards, and achieving smooth and efficient restaurant operations. Key Responsibilities: Supervise and coordinate the daily activities of restaurant staff. Ensure exceptional customer service and handle guest complaints professionally. Monitor staff attendance, grooming, and performance. Assign duties and prepare staff schedules. Ensure cleanliness, hygiene, and food safety standards are maintained. Coordinate with the kitchen team to ensure timely food preparation and service. Monitor inventory and report stock shortages. Assist in staff training and development. Ensure compliance with company policies and safety regulations. Prepare daily sales and operational reports. Requirements: Graduate or Diploma in Hotel Management preferred. Minimum 2–4 years of experience in restaurant or hospitality operations. Strong leadership and team management skills. Excellent communication and customer service skills. Knowledge of restaurant operations and POS systems. Ability to work flexible shifts, including weekends and holidays. Skills Required: Team Leadership Customer Relationship Management Problem Solving Time Management Communication Skills Conflict Resolution Food Safety & Hygiene Knowledge POS System Knowledge